Data Protection

Data Protection Policy
Effective Date: [05/10/2024]
At Star Battery House, we are committed to protecting the privacy and security of your personal data. This Data Protection Policy outlines how we collect, store, process, and protect your personal data when you use our website, www.starbatteryhouse.in (the "Site").

1. Data We Collect
We collect personal data to provide and improve our products and services. The types of personal data we collect include:
Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
Technical Information: IP address, browser type, operating system, device type, and browsing activity.
Order Details: Information related to your orders, such as products purchased, order history, and payment information.

2. Purpose of Data Collection
We collect and process your personal data for the following purposes:
To process your orders and deliver products.
To communicate with you about your orders, inquiries, and promotional offers.
To provide customer support and improve your shopping experience.
To comply with legal and regulatory obligations.
To analyze and improve the functionality and security of our website.

3. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
Contractual Necessity: To fulfil our contract with you, such as processing your orders and providing customer service.
Consent: When you have given us consent to process your personal data for specific purposes, such as receiving marketing communications.
Legal Obligations: To comply with applicable laws, regulations, and legal processes.
Legitimate Interests: To improve our services, and website functionality, and ensure the security of our systems.

4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. The retention period depends on the type of data and the purpose of processing. Once the data is no longer required, we securely delete or anonymize it.

5. Data Sharing
We do not sell, trade, or rent your personal data to third parties. However, we may share your data with trusted third parties under the following
circumstances:
Service Providers: We may share your data with third-party service providers who assist us in operating our website, processing payments, shipping orders, and conducting analytics.
Legal Obligations: We may disclose your data when required by law, in response to legal processes, or to protect our rights and the rights of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction.

6. Data Security
We are committed to safeguarding your personal data and implementing appropriate technical and organizational measures to protect it from unauthorized access, loss, alteration, or destruction. These measures include:
Secure servers and encryption protocols for payment processing.
Regular monitoring and testing of our systems for vulnerabilities.
Limiting access to personal data to authorized personnel only.

7. Your Rights
You have the following rights regarding your personal data:
Access: You have the right to request access to the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal data.
Deletion: You can request that we delete your personal data, subject to legal obligations.
Objection: You can object to the processing of your data for direct marketing purposes.
Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
Withdrawal of Consent: Where we process your data based on consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at the details provided below.

8. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website and collect data about how you use our services. You can manage your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy].

9. International Data Transfers
If you are located outside of [India], please note that your personal data may be transferred to and processed in [India]. By using our Site, you consent to the transfer of your personal data to [India] following this policy.

10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Data Protection Policy
We may update this Data Protection Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed of how we protect your data.

12. Contact Us
If you have any questions or concerns about this Data Protection Policy or the way we handle your personal data, please contact us at:
Star Battery House
Email: Hello@starbatteryhouse.in
Phone Number: +91 7660066655
Hoskote, Bengalru Rural, Karnataka 562114

By using our Site, you agree to this Data Protection Policy and consent to the collection, use, and processing of your personal data as described.